Orders are processed within 1–3 business days. Delivery usually takes 9–14 business days, depending on your location. You’ll receive tracking information as soon as your order ships.

We offer standard and express shipping options. Shipping fees are calculated at checkout based on your location and selected service. Orders above €75 qualify for free standard shipping.

Yes, we deliver worldwide. Shipping times vary depending on your region, but we’ll always provide a tracking link so you can follow your package.

Absolutely. Once your order ships, you’ll receive a confirmation email with a tracking number and link to follow your delivery.

Yes. Every product is tested to meet strict European and international safety standards, ensuring they are safe from day one.

We use eco-friendly and baby-safe materials such as organic cotton, natural wood, and BPA-free silicone. Each product description includes detailed material information.

You’ll find age recommendations on every product page. These guidelines are based on safety standards and developmental suitability.

We work closely with trusted suppliers and conduct quality checks to ensure all products meet our high standards. Our commitment is to combine safety with timeless style.

If your order hasn’t shipped yet, contact us as soon as possible and we’ll be happy to help. Once an order is shipped, we’re unable to make changes.

You can return items within 30 days of delivery, provided they are unused, unwashed, and in their original packaging. Sale items are final and non-returnable.

Simply reach out to our support team with your order number. We’ll provide instructions and a return address. Refunds are issued once the item is received and inspected.

We accept major credit and debit cards, PayPal, Apple Pay, Google Pay, and Klarna (where available).

Yes. All transactions are processed securely with encrypted payment systems to protect your information.

Yes, prices are displayed in EUR by default, but we also support multiple currencies for international customers at checkout.

Yes. We prioritize sustainable production, using organic cotton, natural fibers, and eco-friendly packaging materials.

We ship using recyclable and minimal packaging to reduce waste and environmental impact.

Our mission is to combine comfort and safety for babies with responsible choices for the planet.

Yes. At checkout, you can select gift wrapping for an additional fee. Your order will arrive carefully wrapped and ready to present.

Absolutely. You can add a personalized note at checkout, which we’ll include with your package.

Yes. Many parents and families choose Chiquito items as thoughtful gifts for baby showers, birthdays, or welcoming a newborn.

No, you can checkout as a guest. Creating an account, however, makes it easier to track orders and save your details for future purchases.

Yes. As soon as your order is placed, you’ll receive a confirmation email with all your details.

You can reach us via our contact page or by emailing chiquitobabyproducts@gmail.com. We aim to respond within 24 hours on business days.